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Shipping

General Shipping Information

We are as excited as you are in getting your new Apple Watch band to you ASAP! That's why we do our best to get your package shipped out as soon as possible once you place your order.

  • All orders are shipped from our fulfillment centre in Brisbane, Australia
  • We process orders very quickly, with the slowest being 2 business days during the highest volume periods. Typically any order received before 2pm Australia Eastern Standard Time will be shipped the same day.
  • We do not ship on Saturdays, Sundays, or Queensland public holidays
  • All orders are sent with tracking codes - watch out for an email with these details once your item has been dispatched.
  • All orders are sent by either Australia Post or one of our courier partners. We will choose the fastest and most cost effective method of shipment.

The timeframes below give a good indication of costs and timeframes to receive your order to arrive after it has been processed. 

Australian Orders

Shipping Costs

Orders ship from our Brisbane warehouse with pricing as follows:

  • Orders $40 or under
    • Standard Shipping (with tracking) - $6.95
    • Express Shipping (with tracking) - $9.95
  • Orders over $40 and under $75
    • Standard Shipping (with tracking) - Free
    • Express Shipping (with tracking) - $9.95
    • Orders over $75
      • Express Shipping (with tracking) - Free

    Shipping Times

    Express orders are typically delivered within 1 - 3 business days to Australian Capital Cities, and within 2 - 4 business days to all other areas.

    For non Express orders, typical delivery times are currently as follows:

    • Brisbane metro - 2 to 3 working days
    • Sydney/Melbourne/Canberra metro - 3 to 5 working days
    • Adelaide/Perth/Hobart/Darwin metro - 5 to 10 working days
    • QLD/NSW/VIC regional - 4 to 9 working days
    • SA/WA/TAS/NT regional - 8 to 12 working days

    NZ Orders

    Shipping Costs

    • Orders below $40 NZD - flat rate $10 NZD shipping
    • Orders $40 NZD or over - Free

    Shipping times

    For customers in New Zealand, orders will be shipped directly from our Australian warehouse, and will be sent by tracked post. Typical delivery times in the following ranges:

    • New Zealand: 7 - 12 days (average 8 days)

    We provide tracking details for all our shipments, so you can see where your band is at any stage of the shipping process.

    USA Orders

    Shipping Costs

    • Orders below $30 USD - flat rate $7 USD shipping
    • Orders $30 USD or over - Free

    Shipping times

    For customers in the United States, orders will be shipped directly from our Australian warehouse, and will be sent by tracked post. Typical delivery times in the following ranges:

    • United States: 6 - 12 days (average 7 days)

    We provide tracking details for all our shipments, so you can see where your band is at any stage of the shipping process.

    Questions?

    Please contact our friendly support team at customerservice@modbands.com.au (or use the form below) if you need any additional assistance. All incoming emails are ticketed and guaranteed to receive a response within 24 hours on business days, typically much sooner though.

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